This site should work for you, however you use it.

What we check, every time we change a page

• Text contrast is measured, not estimated. Every visible text element is checked against the colour actually rendered behind it, at both phone and desktop widths, and we hold a standard of zero failures rather than an average.

• Everything works without a mouse. Links, buttons, the menu and the insurance form can all be reached and operated by keyboard, and the focused element is always visibly marked.

• Touch targets are large enough to hit. Anything you tap is at least 44 by 44 pixels, including links that sit inside a sentence.

• Motion can be turned off. If your device is set to reduce motion, the animations here do not run. Nothing is hidden as a result: every element appears in its finished state.

• The layout holds at any width. Pages are checked from small phones to large desktop displays, and nothing is cut off or forces sideways scrolling.

• The page is readable when zoomed. Text reflows rather than overlapping when you enlarge it, and headings are structured so a screen reader can move through a page in order.

If something here does not work for you

Tell us and we will fix it. Call and say what happened and what you were trying to do. You do not need to know the technical reason, and you will never be asked to work around it on your own.

If you would rather not use this site at all, everything on it can be answered by phone instead.